Welcome to the customer service section of MyGroomsmenGifts.com. Monday to Thursday 5am to 7pm, and Friday 5am to 6pm PST, our customer service experts are standing by to help you with anything you need. Need to change an order? Call us at 1-888-381-8869 during the above hours, and we will get you the assistance you need. During after hours, or for those who prefer email communication, please use the form below, and we will contact you as soon as possible. You’ll receive a response directly from the customer service team confirming that your message has been received.

Have Questions or Comments?

You can send us your questions and/or comments by filling out the form below. Please note in your comment if you prefer us to reach you by email or phone. Order status, Order corrections and order cancellations, please contact us between 5:00am to 7:00pm PST (Monday-Thursday) and 5:00am to 6:00pm (Friday) excluding Federal Holidays. Please enter your order number to help us track down your order faster and respond faster.

At My Groomsmen Gifts, we want you to know that if you're not 100% completely satisfied with your order, you may return or exchange the merchandise pursuant to our refund and exchange policy.

But please remember that personalized, embroidered or monogrammed items cannot be returned or exchanged. For information on personalization options, click here.