Personalized Options

Our goal is to provide good quality products and workmanship.

Engraved items require an additional day for engraving, therefore will take 4 days to process the order instead of 3 days. Please allow 1 extra day for engraving 1 to 3 items, 2 extra days for 4 to 8 items, and 3 extra days for 9 items or more. Please call us for time quote if there are more than 20 items. All engraved items are not returnable, exchangeable or refundable.

Choosing Fonts and Styles

Circle Monogram and Interlocking Monogram require 3 initials to be entered as First-Last-Middle.

Script, Victoria Outline, Century, Roman and Old English fonts will be engraved exactly the way the text information is entered on the order form. Engraved initials for these fonts will appear as First-Middle-Last. These fonts are not monograms: all of the initials will appear the same size and are considered “straight” initials.



Click here for more information on monograms and pricing. Click here for more information on Font Styles.

Specifying Engraving

Engraving for first names will appear in upper and lower case. There is no character carry over allowed to another item, even if the first item only has 3 characters.

You will need to order each item separately and enter the engraving information individually for each item.

Names are engraved on the first line. All other text (i.e. dates) will be engraved on the lines below.

Example:

Nichole & Tom

September 17, 2000

For more engraving ideas click here.

REMEMBER for all monogram engraving the Last initial is in the center. We will assume that all initials entered is in the correct format.

First-Last-Middle when ever monogram style font is selected.

Specifying Engraving location**

Engraving will not appear exactly like it is pictured, in terms of size or look, or location of the engraving. It will appear similar to the item pictured. All frames and albums are engraved vertically on the bottom unless otherwise shown in the picture. Engraving is only in one area or location per item.

To engrave vertically means that the photo frame is intended to be used in the standing position. (For example: 8X10, 5X7, etc.)

Placing your Order

It is your responsibility to enter the information correctly. We will engrave all text exactly as it appears on the order form. Be sure to take care on the words and names that need capitalization. If a name or word appears in all caps, we will engrave it all caps just like it appears on the order form if the font and engraving space allows. Otherwise, we will engrave first letter capitalized and the rest in lower case letters to ensure the text will fit.

If you discover after you have placed your order that you have entered the text or information in error, you must send an email to info@onlinefulfillmentcenter.net to let us know of the changes you wish to make. You will receive an email confirmation from us acknowledging the new changes. Any changes must be made in writing. You may also fax us the changes with your order number to 650-697-0360. We will not be responsible for any changes left on our voicemail or unconfirmed emails.

We can only guarantee the accuracy of spelling when the orders are placed via online or by fax. When placing engraving orders by phone, customer will be responsible any spelling errors.