Privacy Policy & Site Security

Customer satisfaction is our number one priority. To this end, site security is paramount, we use the latest technology to protect your credit card details. Our site use a Secure Server that encrypts all your order information into bits of code that are then securely transmitted over the internet. When you login as a member and proceed to the order information page you will see a padlock or key at the bottom of your browser indicating that this specific page is secure.

Our secure server software (SSL) is the industry standard and among the best available today for secure commerce transaction. It encrypts all your personal information, including credit card number, name, address, so that it cannot be read as the information flows over the Internet

Under the Fair Credit Billing Act, you bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify you credit card provider in accordance with its reporting rules and procedures

If you are prevented from ordering online or you do not wish to enter your information online, you may call in your order to our toll free 1-888-381-8869 Monday to Friday 9.30am to 4.30pm Pacific Standard Time.

Please do not email us you credit card number, our website is secure, however email is not. You may print the order page and Mail or Fax your order to our fax number 1-650-697-0360.

We do not accept personal checks at this time. Thank you for your understanding.

If you have tried to order from us but were unable to do so, you may receive an email form us so that we can offer our assistance.